Why Tech1solutions Chooses NEC UNIVERGE BLUE®
In the telecommunications industry, the quality and reliability of the products we offer directly impact our reputation. Our clients trust us to provide solutions that not only meet but exceed their communication needs. After extensive research and firsthand experience, we've chosen NEC’s UNIVERGE BLUE® CONNECT as our champion cloud communications platform. Here's why:
1. NECs Comprehensive Unified Communications
In today's interconnected world, businesses require more than just voice calls. Univerge Blue NEC offers a holistic approach, blending a full-featured phone system with chat, web/video conferencing, file sync, share, and backup capabilities1. This all-in-one solution ensures seamless communication, making it a top choice for our portfolio.
2. Embracing Mobility
Modern businesses aren't confined to office spaces. Recognizing this, NEC's Mobile App transforms any smartphone into a powerhouse collaboration tool, ensuring our clients remain connected, regardless of their location.
3. Superior Video Conferencing
Physical meetings aren't always feasible. NEC's HD video conferencing feature bridges this gap, offering a reliable alternative to in-person interactions and reducing unnecessary travel.
4. Seamless Integration Capabilities
In our experience, businesses often juggle multiple platforms for their operations. NEC's integration with giants like Google®, Microsoft®, and Salesforce® ensures that our clients can streamline their processes without compromising on communication. This is especially crucial for businesses leveraging Microsoft Teams, ensuring uninterrupted workflow.
5. Cost-Efficiency
Our commitment is to offer value to our clients. With NEC UNIVERGEBLUE® CONNECT, there's no need for hefty investments in hardware, leading to significant savings.
6. Unmatched Reliability
Our clients' trust hinges on reliability. With a 99.999% uptime SLA, NEC ensures that businesses remain connected, even in the most critical moments.
7. Enhanced Customer Interactions
For our clients in customer-centric industries, NEC's Contact Centre feature is a game-changer. It optimizes incoming call management, ensuring swift and efficient customer interactions.
8. Scalability for Growth
We cater to businesses of all sizes. NEC's scalable solutions ensure that as our clients grow, their communication systems can effortlessly adapt.
9. Robust Security and Backup
In an era of increasing cyber threats, NEC's focus on security and real-time backup provides peace of mind, ensuring business continuity and data protection.
10. Intelligent AI Features for Smarter Communication
NEC UnivergeBlue Connect is embracing the future with AI-driven telephony tools that transform how businesses communicate. Advanced features like voice transcription make it easy to capture and review conversations, while call sentiment analysis provides insights into customer interactions for better service and training. Additionally, the in-app AI chatbot streamlines support and answers queries instantly, reducing response times and improving efficiency. These innovations empower businesses to work smarter, enhance customer experiences, and gain actionable insights—all within one unified platform.
Conclusion
Our choice to champion NEC cloud communications is rooted in our commitment to offer the best to our clients. Its comprehensive features, reliability, and adaptability make it a standout in the cloud communications landscape, and we're proud to have it as a cornerstone of our offerings.
Written By Brendan
Co-Owner and Director
15/09/2023
Updated:
04/01/2026